Local SEO - The Expert’s Guide
The podcast where local SEO meets expert insight! Join host Joy Hawkins, CEO and owner of Sterling Sky, renowned local SEO specialist and a member of the Google Product Experts Program, as she dives deep with guests into the world of local search engine optimization, digital marketing, and SEO.
In each episode, Joy will interview experts and share her wealth of knowledge, backed by rigorous testing and research conducted at Sterling Sky. Whether you’re a seasoned marketer or just starting out, this podcast offers invaluable tips, strategies, and the latest industry updates to help you navigate the ever-changing landscape of local SEO. Tune in and get ready to elevate your local SEO game!
#LocalSEO #JoyHawkins #LocalSEOExpertGuide
The podcast where local SEO meets expert insight! Join host Joy Hawkins, CEO and owner of Sterling Sky, renowned local SEO specialist and a member of the Google Product Experts Program, as she dives deep with guests into the world of local search engine optimization, digital marketing, and SEO.
In each episode, Joy will interview experts and share her wealth of knowledge, backed by rigorous testing and research conducted at Sterling Sky. Whether you’re a seasoned marketer or just starting out, this podcast offers invaluable tips, strategies, and the latest industry updates to help you navigate the ever-changing landscape of local SEO. Tune in and get ready to elevate your local SEO game!
#LocalSEO #JoyHawkins #LocalSEOExpertGuide
Episodes

4 days ago
4 days ago
1 hr 25 min
Local SEO Audit https://www.sterlingsky.ca/contact/
Is SEO broken, or just widely misunderstood?
In this deep dive, Joy Hawkins is joined by SEO veteran David Quaid to tackle the most heated debates in the industry today. From the reality of "scaled content" penalties to the truth about how Google actually evaluates authority, David shares the forensic approach he’s used to help multiple startups scale past $100 million.
What you’ll learn in this video:
🔹 Communicating SEO Value: Why your clients aren't reading your PDF reports and how to tell a better story with data.
🔹 The "Position 17" Rule: David’s specific strategy for identifying new content opportunities without cannibalizing your existing rankings.
🔹 Indexing Deep Dive: The difference between "Discovered – currently not indexed" and "Crawled – currently not indexed," and the specific URL tweaks that can fix them.
🔹 Internal Linking & Authority: Why you should limit your homepage to 10 key links and how to manage the "85% authority tax."
🔹 The Truth About LLMs: How AI search engines like Gemini and Perplexity are changing referral traffic and how to track it using Looker Studio.
Chapters
0:00 Is SEO Broken?
1:44 David’s Background: Scaling Startups to $250M
4:07 Why Clients Don’t See SEO Value
7:22 What Will Replace Rankings?
12:17 The Truth About AI Reporting (Search Console vs. Reality)
22:11 The Process for Finding New Content
30:10 When to Start a New Domain (EMDs)
33:41 The Danger of Service Area Pages
45:16 Fix: Discovered vs. Crawled Not Indexed
54:02 Internal Linking & Authority Shaping
57:05 Content Pruning vs. Managing Authority
1:06:45 URL Slugs: Short vs. Long
About Sterling Sky Inc:
We specialize in helping local businesses grow through data-driven SEO strategies. If you’re seeing traffic drops or need a professional audit of your local search presence, reach out to us at: https://www.sterlingsky.ca/
Connect with David Quaid:
Follow David on X or LinkedIn for more deep-technical SEO insights.
https://x.com/DavidGQuaid
https://www.linkedin.com/in/davidquaid/
#SEO #LocalSEO #GoogleAlgorithm #SearchEngineOptimization #DigitalMarketing
EP 26126
READY TO TAKE YOUR LOCAL SEO TO THE NEXT LEVEL?
Websites:
https://www.sterlingsky.ca/
https://localu.org/
https://localsearchforum.com/
Blogs:
https://www.sterlingsky.ca/blog/
https://localu.org/blog/
4 days ago
1 hr 25 min

Jul 22, 2026
Jul 22, 2026
1 hr 14 min
https://www.sterlingsky.ca/can-reddit-links-impact-google-rankings/There’s more content than ever… and somehow, less of it actually sticks.AI can pump out posts in seconds. Feeds are crowded. Attention spans are brutal.So the real question is: why should anyone care about what you make?In this conversation, I sat down with Ross Simmonds, founder of Foundation Marketing and one of the sharpest thinkers in content right now, to get into what’s actually working.We talk about:🔹Why most content gets ignored (even when it’s “good”)🔹What makes something memorable in a sea of sameness🔹Why you should bother creating content when AI is stealing itIf you’re building a brand, growing an audience, or you feel like your content is disappearing into thin air: This one’s worth your time.Show Links:https://rosssimmonds.com/book/https://foundationinc.co/podcast/ross-simmonds-show/https://x.com/cybercpu/status/2046813626175267249What's the best type of content to get links?https://www.linkedin.com/posts/rosssimmonds_whats-the-best-type-of-content-to-get-links-share-7452739059107688448-6VPcChapter:00:00 - Introduction: The State of AI and Content Scraping 01:08 - How Gemini and AI Tools Impact Creator Traffic 02:16 - The Long-Term Shift: Moving Beyond the "10 Blue Links" 05:01 - Three Business Models That Thrive in the AI Era 07:27 - Content Strategy for Lawyers and Home Service Businesses 10:44 - Reddit Marketing: A Real-World Insurance Case Study 14:46 - When and How to Start a Brand Subreddit 17:50 - Managing Negative Reviews and Brand Sentiment on Reddit 25:48 - How to Write Reddit Posts for Engagement (Not Just SEO) 29:04 - The Risks of Buying Reddit Comments and "Spammy" Marketing 33:23 - The Role of an Agency in Managing Reddit Presence 35:22 - Content Formats That Earn the Most Backlinks 40:17 - The Biggest Mistake Brands Make with AI Content 44:49 - Remixed Stories: Repurposing Content for Longevity 46:25 - Create Once, Distribute Forever: Book Insights 47:54 - The Future of AI-Generated Avatars and Brand Trust 51:14 - Attribution and Tracking Success in a Multi-Touch World 53:07 - Social Ad Strategy: TikTok vs. Meta vs. Reddit 55:53 - Using Reddit Ads to Influence Search Results 01:03:08 - Marketing for Emergency Services (Locksmiths, Plumbers) 01:04:21 - The "Four Es" Content Philosophy for Local Businesses 01:06:34 - Rapid Fire Questions: Marketing Trends, Dead Platforms, and Originality 01:13:48 - Outro and Where to Find Ross SimmondsEp 26119#localseo #seo #localsearch __________________________________________READY TO TAKE YOUR LOCAL SEO TO THE NEXT LEVEL?Websites: https://www.sterlingsky.ca/https://localu.org/https://localsearchforum.com/Blogs:https://www.sterlingsky.ca/blog/https://localu.org/blog/
Jul 22, 2026
1 hr 14 min

Jul 10, 2026
Jul 10, 2026
54 min
👉 https://www.sterlingsky.ca/local-seo/
Fake reviews that won’t get removed. Listings suspended without warning. No clear answers from Google.
In Part 2 of this exclusive episode, ex-Googlers explain what actually triggers suspensions, what qualifies a review for removal, and how to recover your profile fast.
If your business depends on Google visibility, this is the side of the system you can’t afford to ignore.
Links:
https://www.thegbpexperts.com/
https://www.linkedin.com/in/bradwetherall/
https://www.linkedin.com/in/joelheadley/
Chapters
00:00 - Introduction: Understanding Google Business Profile issues
01:03 - The truth about flagging negative reviews for removal
04:01 - Brute forcing support vs. algorithmic approaches
05:22 - 3-step process for dealing with negative reviews
06:33 - The "Trust Score" concept for users and businesses
08:31 - Why authority matters when flagging content
11:41 - Can factually correct edits hurt your trust score?
12:42 - Local Guide levels: What it takes to get edits processed
14:11 - Is the Google Product Expert forum still effective?
16:14 - Google's shift toward cost-consciousness and data purging
18:51 - Gmail vs. Corporate domains: Which does Google trust more?
22:06 - Security tips: Managing primary ownership and managers
23:16 - How to avoid business profile suspensions
25:54 - Dealing with suspension backlogs and support queues
27:19 - Pro tip: Contacting support in different languages
30:12 - "Duress Verticals": Why some industries are scrutinized more
33:54 - Proactive steps to prevent suspension (Photos & Activity)
36:00 - Business vs. User-generated photos: Which is better?
39:58 - Why owner replies are engagement signals, not ranking factors
42:37 - Future Outlook: AI local packs and the evolving role of GBP
43:30 - What to prioritize in the next year (Citations & Third-party sites)
46:59 - Final thoughts and where to find the experts
To add these to your video, simply copy and paste the timestamps and titles into the video description in YouTube Studio\!
EP 26102 part 2
#localseo #digitalmarketing #localsearch
__________________________________________
READY TO TAKE YOUR LOCAL SEO TO THE NEXT LEVEL?
Websites:
https://www.sterlingsky.ca/
https://localu.org/
https://localsearchforum.com/
Blogs:
https://www.sterlingsky.ca/blog/
https://localu.org/blog/
Jul 10, 2026
54 min
Jun 24, 2026
Jun 24, 2026
1 hr 5 sec
https://www.sterlingsky.ca/local-seo/In Part 1 of this exclusive Episode, I sit down with former Google employees Joel Headley and Brad Wetherall to uncover what really happens behind the scenes of Google Business Profiles, and what business owners often get completely wrong.
Why reviews disappear, why edits don’t stick, and why support often feels like a dead end.
We break down how Google actually evaluates trust, filters reviews, and decides what gets published or ignored.
If you rely on Google Maps to drive calls, leads, or foot traffic, this is a conversation you don’t want to miss.
Links:
https://www.thegbpexperts.com/
https://www.linkedin.com/in/bradwetherall/
https://www.linkedin.com/in/joelheadley/
Chapters
00:00 Introduction : Why your Google reviews disappear and profiles get suspended
00:47 Meet the Former Googlers : Intro of Brad Weatherall and Joel Headley
01:41 The Mystery of Missing Reviews : Understanding the cyclical nature of review removals
03:46 The Balancing Act : How Google experiments with algorithms and causes collateral damage
05:51 Why Seasonality Matters : Why Google avoids major algorithm tweaks in Q4
07:22 Behind the Scenes : How Google targets spam and uses automated scripts
12:18 Review Parties and Proximity Signals : The risks of getting too many reviews at one location
15:34 Tactics for Getting Filtered Reviews to Stick : Discussion on editing reviews and profile links
17:48 The "Recaptcha" Logic in Reviews : How mouse movement impacts Google's trust
21:44 New Google Guidelines : Speculation on why Google discourages mentioning employee names
27:10 Do Reviews Ever Truly Get Deleted? : Understanding the hidden database where content is stored
31:04 One Google, Many Teams : Why advice contradicts enforcement across Policy, Product, and Support
33:36 Is Reaching Out to Support Worth It? : The reality of modern automated machine decision-making
39:13 Pro-Tips for Navigating Support Levels : Understanding Levels 1, 2, and 3 and the language trick
53:48 The "Escape Hatch" : How to trigger the manual verification process
59:49 Coming Up on Part 2 : Teaser for the next episode on negative reviews and suspensions
Ep 26102 pt1
#localseo #seo #localsearch
__________________________________________
Grow Your Business With Local SEO
At Sterling Sky, we're passionate about helping businesses like yours achieve their local SEO goals. We know that the digital landscape can be confusing and ever-changing, so we've made it our mission to provide you with the expert guidance and support your need to succeed.
We've helped countless businesses achieve their local SEO goals, and we're confident that we can help you do the same.
READY TO TAKE YOUR LOCAL SEO TO THE NEXT LEVEL?
Websites:
https://www.sterlingsky.ca/
https://localu.org/
https://localsearchforum.com/
Blogs:
https://www.sterlingsky.ca/blog/
https://localu.org/blog/
Jun 24, 2026
1 hr 5 sec
May 27, 2026
May 27, 2026
1 hr 29 min
In this episode, we sit down with SEO legend James Dooley, who has built and ranked over 1,000 domains and generated more than 2 million enquiries online. If you’re wondering how to rank a website on Google in 2026, this is the conversation you need to hear. We break down: 🔹The exact SEO strategies working right now 🔹When duplicate content becomes a real problem 🔹Whether brand matters more than backlinks 🔹Plus: how AI traffic compares to Google traffic today. If you’re a business owner, agency, or SEO trying to stay ahead of Google’s algorithm, this episode will give you clarity. James Dooley started his career in digital marketing in 2009, when he built his first website. James Dooley quickly became fascinated by SEO and began to learn everything he could about the subject. In the years since, James Dooley has built and ranked over 1,000 domains online as a UK-based Digital Landlord, generating over 2 million enquiries. Chapters: 00:00 - Introduction: James Dooley's SEO Journey
01:36 - The Key to Winning in 2026: Holistic Marketing
02:07 - Finding Profit in Narrow Niches
04:11 - Social Media for Local Businesses: Ranking Your Posts
06:22 - Optimizing Facebook Posts for Search
08:27 - Explaining Semantic Triples
09:44 - Strategies for Forcing Google to Index Content
12:28 - Leveraging Facebook Groups for Visibility
16:21 - The Power of Self-Promoting Listicles
19:14 - Facebook Pages vs. Profiles for SEO
21:11 - LinkedIn vs. Other Platforms: Hashtags and Links
22:42 - Cracking the Code on Reddit Ranking
26:22 - AI Overviews: Impact on Lead Volume and Quality
30:52 - The Future of LLMs: ChatGPT vs. Claude and Gemini
36:06 - Crafting the Perfect URL Structure
39:05 - When to Create Specific Service Area Pages
41:46 - Essential Elements of a Service Area Page
45:54 - The Truth About Duplicate Content on Local Sites
52:24 - Algorithm Update Trends: Brand and Social Signals
55:36 - Why Traditional Link Building is Diminishing
58:56 - Avoiding Toxic Links and PBN Scams
1:02:44 - Proactive Reputation Management
1:04:50 - James's Recommendations for Learning SEO
1:06:22 - How Long Does It Take to Rank a New Site?
1:12:18 - How Paid Traffic Indirectly Boosts Organic Rankings
1:15:06 - The Mistake of Using Separate Domains for PPC
1:19:37 - Social Media Ad Strategies for Lead Generation
1:23:13 - Local Pack vs. Organic Leads: Quality Comparisons
1:25:01 - Speed to Lead: The Importance of Rapid Response
1:27:28 - Utilizing WhatsApp and SMS for Lead Nurturing#localseo #seo #localsearch EP 26088
__________________________________________
Grow Your Business With Local SEO
At Sterling Sky, we're passionate about helping businesses like yours achieve their local SEO goals. We know that the digital landscape can be confusing and ever-changing, so we've made it our mission to provide you with the expert guidance and support your need to succeed.
We've helped countless businesses achieve their local SEO goals, and we're confident that we can help you do the same.
READY TO TAKE YOUR LOCAL SEO TO THE NEXT LEVEL?
Websites:
https://www.sterlingsky.ca/
https://localu.org/
https://localsearchforum.com/
Blogs:
https://www.sterlingsky.ca/blog/
https://localu.org/blog/
May 27, 2026
1 hr 29 min
Apr 22, 2026
Apr 22, 2026
1 hr 37 min
Ever had a customer swear they left a 5-star review, but it never appears or vanishes without a trace? With sophisticated artificial intelligence and advanced pattern recognition capabilities, algorithms are getting better at identifying unusual activity.
This video explains how 'missing reviews' and spikes in customer review volume can flag your online reputation, especially on platforms like Google Reviews. It's not just random; ai models are becoming incredibly adept at detecting fake reviews and other anomalies.
🔗 Show Links & Resources
📈 Local SEO Research & Reports
◼Google Map Pack Study: How Call Buttons Affect Rankings
https://smallbizedge.com/reports/map-pack-call-buttons/
◼Industry Report: The State of Local SEO in 2026
https://www.sterlingsky.ca/the-state-of-local-seo-in-2026/
◼Analysis: The New Ranking Factor Landscape
https://www.linkedin.com/posts/claudia-tomina_the-new-ranking-factor-landscape-google-activity-7425213430845976577-ucC_/
🛠 GBP Management & Policy Updates
◼Policy Update: GBP Identity & Review Policy Changes
https://www.linkedin.com/posts/hiroko-imai_the-google-business-profile-policy-has-been-activity-7429686096822812672-GMWv/
◼SAB Guide: How to Move an SAB Without Destroying Rankings
https://www.sterlingsky.ca/move-your-sab-without-destroying-rankings/
◼Reference: Google Maps Business Support
https://developers.google.com/maps/documentation/geocoding/overview
📊 Data & Visuals
◼State of Local SEO in 2026:
https://www.sterlingsky.ca/the-state-of-local-seo-in-2026/
◼% of Keyword with Local Services Ads (LSA):
https://www.sterlingsky.ca/wp-content/uploads/2026/02/LSA-Ads-v2-padding-1-2048x1270.png
◼% of Keywords Showing Local Pack Ads :
https://www.sterlingsky.ca/wp-content/uploads/2026/02/CleanShot-2026-03-30-at-10.51.31-1024x635.png
#localseo #seo #localsearch
__________________________________________
Grow Your Business With Local SEO
At Sterling Sky, we're passionate about helping businesses like yours achieve their local SEO goals. We know that the digital landscape can be confusing and ever-changing, so we've made it our mission to provide you with the expert guidance and support your need to succeed.
We've helped countless businesses achieve their local SEO goals, and we're confident that we can help you do the same.
READY TO TAKE YOUR LOCAL SEO TO THE NEXT LEVEL?
Websites:
https://www.sterlingsky.ca/
https://localu.org/
https://localsearchforum.com/
Blogs:
https://www.sterlingsky.ca/blog/
https://localu.org/blog/
⏯️ Chapters:00:00 Why Google Reviews Disappear (Intro & Hook)
01:20 Guest Introduction: Claudia Tomina
01:42 #1 Reason Reviews Don't Publish: No Prior Engagement
03:02 Tips to Get Reviews to Publish (Branded Search Strategy)
05:18 Is Google Punishing Businesses for Using Their Own Review Link?
07:09 Do Review Request Campaigns Boost Rankings?
08:06 CTR Manipulation: Does It Work & Can It Hurt You?
10:37 Can You Recover Unpublished or Deleted Reviews?
11:50 Review Velocity & Patterns That Trigger Filtering
13:13 Real Case: Law Firm Burned by Bought Reviews
15:12 When Google Flags a Group of Negative Reviews as an Attack
18:26 Pre-Algorithm vs. Post-Algorithm Review Removal
20:33 The "4–5 Day Disappearing Review" Trend: Bug or Feature?
37:55 The Future of Google Bookings & Agentic Local Search
39:48 Google's Chat Feature: Why It's Not Taking Off
40:52 Are Google Posts Worth It? When They Work & When They Don't
43:46 AI-Generated Content on Google Business Profiles
45:32 Editorial Summaries vs. Review Summaries vs. "Know Before You Go"
47:29 Who to Follow for Local SEO Insights
50:41 Removing Negative Reviews: What Actually Works
52:49 What Causes Google to Block Google Posts
54:06 Starting a New Business: How to Allocate 5 Hours/Week for Marketing
55:56 What Content Is Working Right Now (and What's Dying)
58:06 Is Social Media a Direct Google Ranking Factor?
1:01:18 Real Local SEO Problem: Website URL Change That Generated Instant Calls
1:02:36 Primary Category Strategy & Why It Determines Your Rankings
1:07:06 Google Business Profiles Are Driving Fewer Calls — Why?
1:09:30 The Rise of Local Service Ads & Map Pack Ads (2024–2026 Data)
1:12:40 AI Mode vs. Traditional Google Maps: The Key Differences
1:14:02 Live Demo: AI Mode Search for "Best Sushi in Michigan"
1:19:29 Ranking Signals That Matter for AI Mode (vs. Local Pack)
1:26:19 Map Pin Placement: The Hidden Ranking Factor Most Businesses Miss
1:29:49 Service Area Businesses & the Hidden Address Problem
1:35:45 Rapid Fire Q&A: Overrated Tactics, Reviews vs. Backlinks & More
1:37:14 Where to Find Claudia Tamina & Closing Thoughts
Ep 26074
Apr 22, 2026
1 hr 37 min

Mar 25, 2026
Mar 25, 2026
57 min
Google's increasingly aggressive crackdowns and harsher core updates are significantly impacting Local SEO and AI search professionals. Medium to Small Businesses are experiencing major traffic losses due to these changes, often without understanding the cause. This situation necessitates a strategic adaptation to the new landscape, focusing on content adjustments and off-site brand mentions to mitigate the effects of Google algorithm shifts and stay ahead of AI updates in search. Lily Ray @amsive joins us to break down why small to medium businesses are being hit the hardest by Google and provides a strategic roadmap for content adjustments, brand mentions, and surviving the shift to AI-driven search.#localseo #seo #localsearch 🕒 Timestamps:00:00 Introduction: The SEO Landscape in 202601:03 Who is Lily Ray?02:02 Is AI Content Inherently Dangerous?04:03 The Risks of "Scaling" Content & City Pages06:15 Service Area Pages vs. Physical Locations09:23 Why YMYL Topics Face Higher Scrutiny10:41 How AI Overviews are Killing Organic Traffic12:48 Action Items: Diversification & Digital PR15:47 The New Role of SEOs: LLM Discoverability17:41 Why Reddit & Forums are Dominating Search18:55 Small Business Strategy: Video & Authenticity21:14 Analyzing the Most Recent Core Updates24:10 Google’s Preference for .gov & Authority Sites27:28 How to Diagnose & Recover from a Hit31:16 The Truth About Backlinks & Disavow Tools34:14 Content Classifiers & Site-Wide Demotions37:00 Local Pack vs. Organic: Why GBP Stays Safe39:05 The Crackdown on Self-Serving Listicles44:17 E-E-A-T: Common Misconceptions Debunked48:12 The War on AI-Generated Fake Reviews51:51 Rapid-Fire Questions & Future Myths🔗 Resources:Lily Ray’s Newsletter: https://www.amsive.com/insights/Joy Hawkins' Newsletter: https://www.sterlingsky.ca/newsletter/Google Search Console Guide: https://support.google.com/webmasters/answer/9128669__________________________________________Grow Your Business With Local SEOAt Sterling Sky, we're passionate about helping businesses like yours achieve their local SEO goals. We know that the digital landscape can be confusing and ever-changing, so we've made it our mission to provide you with the expert guidance and support your need to succeed.We've helped countless businesses achieve their local SEO goals, and we're confident that we can help you do the same.READY TO TAKE YOUR LOCAL SEO TO THE NEXT LEVEL?Websites: https://www.sterlingsky.ca/https://localu.org/https://localsearchforum.com/Blogs:https://www.sterlingsky.ca/blog/https://localu.org/blog/Ep 26104
Mar 25, 2026
57 min

Feb 11, 2026
Feb 11, 2026
1 hr 56 min
Google Business Profile suspensions, disappearing reviews, and sudden listing removals are happening more often than ever, and most business owners have no idea why.In this webinar, we sit down with a seasoned Google Business Profile product expert, Ben Fisher, Co-Founder at @SteadyDemand who works inside the mess every day, dealing with real suspensions, failed verifications, spam networks, and review wipeouts.Links:Steady Demandhttps://www.steadydemand.com/Tool http://peec.ai/Sterling Sky Podcasthttps://www.sterlingsky.ca/local-seo-the-experts-guide-podcast/Localu Global Virtual Conference VODhttps://localu.org/localu-global-access-on-demand-recorded-january-28-2026/Local Search Reddithttps://www.reddit.com/r/localsearch/Video: 7 Local SEO Mistakes Costing Your Business THOUSANDS (Fix These NOW!)https://www.youtube.com/watch?v=54_JsfQuLx8#localseo #googlebusinessprofile #digitalmarketing EP 26008
Feb 11, 2026
1 hr 56 min





